Refund policy

All sales are final 

No refunds or exchanges are accepted due to the personalized and custom nature of our products.

Please check your order carefully upon receiving to ensure it matches your request.

If an error was made on our end, we are happy to accept a return to correct the issue. To qualify for a correction, please contact us within 7 days of receiving your order with clear details and photos of the issue.

After 7 days, we cannot guarantee corrections or replacements.

PROCESSING & SHIPPING

All orders are made to order, which means processing times may vary.
Please allow 7–14 business days for your order to be created before shipping.

Once your order has shipped, you will receive a tracking number via email. Shipping times depend on the carrier and your location.

We are not responsible for delays caused by the postal service, weather, or incorrect shipping information provided by the customer.

Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible — once a package has shipped, we cannot change the address.